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Baystate Wing Hospital

Google Rating: 2

Baystate Wing Hospital

Baystate Wing Hospital is located in Palmer, Massachusetts.
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Rehab Center Details

  • Smoking not permitted

Treatment Options

  • General Hospital(including VA hospital)
  • Outpatient
  • Outpatient methadone/buprenorphine or vivitrol
  • Regular outpatient treatment

Payment Methods

  • American Express
  • Cash or self-payment
  • Check
  • Mastercard
  • Medicaid
  • Medicare
  • Military insurance
  • Private health insurance
  • State financed health insurance plan other than Medicaid
  • Visa

Accepted Insurances

  • Medicaid
  • Medicare


  • Addiction
  • Alcohol Abuse
  • Drug Abuse
  • Drug Addiction
  • Intervention center
  • Medical Detox
  • Substance Abuse

Areas of Specialization

  • 12-step faciltitation approach
  • Accepts clients on opioid medication
  • Anger management
  • Brief intervention approach
  • Buprenorphine used in treatment
  • Family Addiction Counseling
  • Group counseling offered
  • Individual counseling offered
  • Marital/couples counseling offered
  • Motivational interviewing
  • Relapse Prevention

Age Options

  • Adolescents


  • Services for the deaf and hard of hearing

Treatment Approach

  • Cognitive/behavioral therapy
  • Substance abuse counseling approach
  • Trauma-related counseling

The facility name, logo and brand are the property and registered trademarks of Baystate Wing Hospital, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. is not affiliated with or sponsored by Baystate Wing Hospital.

Google Reviews

Went in for surgery June 2018 and received EXCELLENT care. My first time at Wing and I found ample parking, although there was a lot of construction still going on for the ED expansion. I found the Surgery entrance with ease and the check-in process quick. The entire surgical team was professional and compassionate. My nurses were awesome. If I ever need to go back for surgery, I would not hesitate to return to Wing.

Darly L, 2 years ago

They are kind and fast. They made sure to help me and refer me how to continue receiving care. I've had good experiences with their Emergency department.

Laura Schab, 2 years ago

I was in and out within 30 minutes for bleeding during my pregnancy. I've never had to wait going there. If you think that's bad, try going to baystate hospital ER in Springfield, you're guaranteed to wait for hours!

Amy Breton, 2 years ago

Most of my experience has been as a regular patient not emergency room. The check in staff is fast and efficient. Most are very friendly and personable. Sometimes they are extremely busy and it seems they may be trying to be more efficient then personable. Understandable. I've never experienced any rudeness although I've seen many rude patients give them a hard time. I've had 2 emergency room experiences. One with chest pain and one with a couple cracked ribs. The chest pain was dealt with very quickly and comfortably. I was admitted for an overnight stay for observation. Everyone from the emergency room to the hospital itself was caring and attentive. The cracked rib visit was on a very busy night in the ER. A bit like "Night at The Museum" Lots of weird admissions But mostly people in worse shape than I was in which explains my longer wait time to be seen and dealt with. But when I WAS seen it was professional and courteous treatment. I was xray-ed, diagnosed, treated, given a pain reliever, advice, a prescription and released. Over the years I've had some minor inconveniences which are expected but overall very happy with the staff and care.

airfresh, 3 years ago

My experience was very good. I had a short wait time. The staff is knowledgeable and very helpful and kind. I would definitely recommend them to a friend.

Patricia Pilon, 3 years ago

Went for X-rays today , in and out in 1/2 hour, staff friendly, professional, efficient. Very much appreciated, esp. when one is in acute sciatic pain!

Jay Taylor, 3 years ago

I was giving my cat a bath, well that was the plan, and she bit me. Hard. Not knowing how serious cat bites can be, I slapped a band aid on it went to work. 2 hours later I'm at Mary lane and they gave me antibiotics and sent me on my way. 24 hours later it's just getting worse so I went to wing because I've always had better experiences then Mary lane and I had a feeling I was going to be admitted. It's Christmas eve mind you. Well I'm not sure why the reviews for this hospital are so awful because there was not a single staff member here that I felt was incompetent to do their job in fact they were all exceptionally good. The nurses had the best bedside manner of any hospital I've been to. The doctors were informative and listened. They helped me a lot with the pain, which was a complaint I saw a lot on here that I had no problems with. IV morphine and oxycodone as needed. Alyssa, Josephine, Debbie, José, Paulina and all the other nurses/aides were just so nice and caring my IV machine kept beeping and they came straight to my room every time to fix it. I started to even feel bad at how much they had to run to my room. Oh and I am diabetic and they did a great job stabilizing my sugars while fighting the infection. Thank u so much wing memorial ! I did not mind spending Christmas with u guys one bit.

Jake Constant, 3 years ago

I recently brought my husband to the emergency room . The doctors and nurses were friendly and polite. He was taken to the nurse within minutes. In a few hours he was brought to his room. The nurses and everyone were great there also. This was the best hospital experience ever! This hospital will always be first choice.

Linda Alves, 3 years ago

Baystate Wing Hospital located in beautiful Palmer, Massachusetts, can supply addicts with professional and effective addiction treatment options.

Whether an individual requires inpatient treatment, outpatient treatment, or holistic treatment options, Baystate Wing Hospital can help addicts obtain the goal of sustained sobriety. With experienced staff members, counselors, and addiction advisors, patients can rest assured that receiving professional care is something that is never compromised.

Baystate Wing Hospital understands well that making the decision to attend treatment is very difficult. This, though, is the most vital step in the entire recovery process as it means the addict is mentally prepared to get better. This is an important aspect of the whole recovery process. Through consistent support, addicts will have the opportunity to get better when they attend treatment at Baystate Wing Hospital.

Since no two addictions are alike, it’s important that treatment be as unique as the individual themselves. At Baystate Wing Hospital, they understand that all addictions are different. Addiction treatments services at Baystate Wing Hospital are provided to those of any Adolescents. Also discussed before treatment begins is the patient’s insurance coverage.

By identifying the root cause of the addiction at hand, psychologists, counselors, and advisors can better prescribe a treatment plan that can work for the individual. The core values that are held at Baystate Wing Hospital are centered on striving to assist the addict every way possible in order to obtain long-lasting sobriety. Just as so many addicts have attended Baystate Wing Hospital and succeeded in recovery, so can others.

Living a fulfilled life is possible with the help of a professional and tailor-made treatment plan. There is a happy life waiting outside the life of drug and alcohol abuse. It’s time to put addiction behind and start on a life that is content. This can only happen with the help of an addiction treatment facility.

Contact Baystate Wing Hospital today at www.Baystatehealth.Org and learn how a unique approach to treatment can help addicts regain control of everyday life. With the proper treatment plan in place, addicts can overcome their addiction and learn to live a sober life in as little as 30-days to 90-days.

Call Now to Speak to an Addiction Counselor (800) 429-7690